2021 sales: $1.91 billion
Previous ranking: 12
Employees: 3,100
100 AAA Drive, MS 100
Heathrow, FL 32746
Phone: (407) 444-7222
Website Executives
SVP, TRAVEL: Paula Twidale
Company facts
* Privately held company selling travel (95% leisure, 5% business) to AAA members and other consumers.
* Works with 286 independent contractors.
2021 developments
* The Covid-19 restrictions map accessible through the TripTik app, introduced in 2020, continued to be a go-to resource throughout 2021. It was sunsetted in March 2022.
* AAA Diamond Program was altered to include objective, scientific validation of the cleanliness of common surfaces throughout hotels. Hotels that meet these new standards for cleanliness are recognized as Inspected Clean.
Looking ahead
* Demand is strong for travel in 2022, and the third and fourth quarters are looking to be just under 2019 levels of demand.
NOTE ABOUT AAA'S RANKING: Some Power List companies
have resubmitted their numbers, which have resulted in changes in the
rankings. Read more about those changes.