2022 sales: $16 billion
Previous ranking: 4
Employees: 11,939 full-time, 1,401 part-time
2500 Cumberland Parkway, Suite 150
Atlanta, GA 30339
Phone: (678) 441-5200
Website Executives
PRESIDENT/CEO, BCD TRAVEL; CEO, BCD GROUP: John Snyder
GLOBAL CFO, BCD TRAVEL: Cees Batenburg
GLOBAL COO/CHIEF COMMERCIAL OFFICER, BCD TRAVEL: Mike Janssen
Company facts
* Privately held B2B travel management company (owned by BCD Group) reaching more than 100 countries.
* Owns global BCD Meetings & Events and corporate travel consultancy Advito.
2022 Developments
* Met sales, client retention and employee engagement goals, despite pandemic-related difficulties the past three years.
* Recognized as Most Admired TMC for the sixth consecutive year and 10th time overall by readers of The Beat.
* Received a Platinum rating for sustainability efforts from EcoVadis for third straight year.
* Became first global TMC to be validated by the Science-Based Targets initiative for using the latest in climate science to minimize its impact on climate change.
* Moved to a dual global distribution strategy with Sabre and Amadeus.
Looking ahead
* Stephan Baars will succeed president and CEO John Snyder, who will step down on July 1 after three decades with the company.
* Enhancing the shopping, booking and service experience for profiled and non-profiled travelers.
* Investing in the infrastructure, processes and programming of multisource data.
* Simplifying the end-to-end spend management for travelers, travel managers and finance teams.
* Recruiting, retaining and growing staff through targeted sourcing and career development opportunities, ensuring DEI in every phase of employment.
* Expects to reach up to 80% of pre-Covid transaction levels in 2023, varying by country and depending on variants, geopolitical developments, supplier inventory, travel restrictions and other factors.