44 | Brownell Travel

Brownell Travel
2022 sales: $200 million
Previous ranking: 35
Employees: 39 full-time, 3 part-time

216 Summit Blvd., Suite 220
Birmingham, AL 35243
Phone: (205) 802-6222
Website

Executives

PRESIDENT/CEO: Troy Haas
CFO/COO: David Harris
CHIEF DEVELOPMENT OFFICER: Kerry Dyer

Company facts

* Privately held company.

* Troy Haas is majority shareholder.

* Primary business is being a host agency for luxury travel advisors, with a mentoring program for new entrepreneurs. 

* Has an incentive travel division servicing a variety of corporations throughout the U.S.

* $190 million of sales completed by hosted agents.

* Works with 115 independent contractors.

* Sales: 95% leisure, 5% other.

* Belongs to Virtuoso and is a branch of the Tzell Travel Group. 

2022 Developments

* Welcomed a new CFO/COO to maintain growth and development momentum and to safeguard status as a privately held business.

* Invested in a new website to generate leads for advisors and attract advisors.

* Expanded its in-house marketing team.

* Launched a proprietary supplier and destination database optimized for mobile devices with search capabilities for hotels, DMCs, cruises and local destinations.

* Broadened the scope of advisors' educational travel options.

Looking ahead

* Prioritizing tech-driven solutions for advisors and support teams, including a new CRM system, a GDS overlay and an automated HR benefits system.

* Integrating an entrepreneurial operating system across the organization to improve efficiency and effectiveness.

* Organizing more frequent in-person gatherings to facilitate collaboration among advisors and the internal team, a response to increased pressure experienced by travel advisors over the past two years.

* Revenues increased 15% year to date compared with 2022, driven by a surge in demand after the pandemic's height.

* Travel trends indicate that multigenerational trips are still popular, with continued interest in travel to Europe, particularly Italy, which remains its top destination. Lesser-visited areas of Spain and Greece are also popular as clients try to escape crowds and look for lower rates. 

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