56 | Cruise Brothers

Cruise Brothers
2022 sales: $105 million
Previous ranking: Not ranked
Employees: 40

820 Bald Hill Road
Warwick, RI 02886
Phone: (401) 780-0903
Website

Executives

OWNER: Steven Gelfuso
PRESIDENT/COO: David Accetturo
CFO: Joseph Giampietro
VP, MARKETING & PARTNERSHIPS: Steven Eidelberg

Company facts

* Privately held company.

* Steven Gelfuso is majority shareholder.

* Hybrid of retail direct-to-consumer and host agency.

* Sales: 95% leisure, 5% other (incentives).

* Works with 4,500 independent contractors.

* $85 million of sales completed by hosted agents.

* Member of Travel Leaders Network.

2022 Developments

* Developed proprietary intranet for agents, including group pricing tool.

* Shifted business with greater focus on all-inclusive resorts.

* Hired director of education services, expanding knowledge base.

* Increased number of business development managers.

* Increased recruitment of independent contractors.

Looking ahead

* Launching agent-facing booking engine on intranet.

* Redeveloping consumer-facing website.

* Growing marketing division with focus on social media.

* Expanding recruitment efforts.

* Anticipating a slight shift of travelers who booked all-inclusive resorts during pandemic's height back to cruising as well as a shift toward higher-end products and world cruises. 

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