2022 sales: $3.3 billion
Previous ranking: 10
Employees: 3,000

137 W. 25th St., 11th Floor
New York, NY 10001
Phone: (646) 738-7813
Website

Executives

FOUNDER/EXECUTIVE CHAIRMAN: Sam S. Jain
CEO: Werner Georg Kunz-Cho
CO-CEO/CFO: Glenn Cusano
CHIEF HUMAN RESOURCES OFFICER: Rahul Kumar
CHIEF REVENUE/PRODUCT OFFICER: Rajiv Mangla
CHIEF INFORMATION OFFICER: Andrew G. Bush
EVP/GENERAL COUNSEL: Li Reilly

Company facts

* Privately held company.

* Sam S. Jain is majority shareholder.

* Operates brands throughout the world; sells air tickets, hotels, cars and vacation packages to consumers through online, chat, app and phone via company-owned contact centers.

* 96% leisure, 4% corporate.

2022 Developments

* Focused on product research, evolution and development to respond to pandemic-driven consumer demand for security of transactions amid changed travel plans or market conditions, real-time flight notifications and fare monitoring.

* Developed AI-powered chatbot solutions, providing 24-hour customer support.

Looking ahead

* Continuing to focus on nonair products, loyalty, customer retention and the expanding role of AI in all areas.

* First-quarter 2023 bookings have increased substantially year over year, a trend the company expects to continue throughout the year.