2022 sales: $11.7 billion
Previous ranking: 7
Employees: 12,135
Southpoint, 275 Grey Street
Brisbane, QLD 4101, Australia
U.S. offices:
5 Paragon Drive
Montvale, NJ 07645
Phone: (855) 246-2213
Website Executives
GLOBAL MANAGING DIRECTOR/CEO: Graham "Skroo" Turner
PRESIDENT, FCTG AMERICAS: Charlene Leiss
CFO: Mark Imrie
MANAGING DIRECTOR, FCTG CANADA/PRESIDENT, CORPORATE TRAVELLER CANADA: Chris Lynes
PRESIDENT, FCTG MEXICO/LATAM NETWORK, FCTG MEXICO: Maren Hanschke
PRESIDENT, FCM: Billy McDonough
CHIEF EXPERIENCE OFFICER, CORPORATE BRANDS: John Morhous
EVP/GM, SUPPLY AMERICAS: David Richardson
Company facts
* A publicly traded travel company. Its North American subsidiary is Flight Centre Travel Group.
* Brands include wholesaler Gogo Worldwide Vacations, student travel OTA StudentUniverse, retailer Liberty Travel, host agencies Independent by Liberty Travel and Independent by Flight Centre, travel management company FCM, and SME-focused Corporate Traveler.
* $313 million of sales completed by hosted agents.
* Works with 1,600 independent contractors.
* Sales: 51% business; 49% leisure.
2022 Developments
* Celebrated 40 years in business and the return of the Global Ball, its annual event to recognize top global contributors.
* Took majority stake in travel content aggregator TPConnects.
* Acquired Shep, a browser extension-based solution to manage and measure employee behavior when using corporate booking systems.
* Expanded FCM operations in Japan and Senegal.
* Released FCM Booking, an online booking alternative, for enterprise clients.
* Expanded Melon, Corporate Traveler's proprietary online booking solution, to be launched in native mobile apps.
Looking ahead
* Acquiring U.K.-based Scott Dunn Travel to expand luxury travel.
* Ready to service clients in NDC in consideration of the American Airlines migration.
* Expanding New York office to serve as center for Corporate Traveler.
* Launching Melon in the U.K.
* Completing the FCM platform migration for all existing customers to the latest product offering and tech stack.