2022 sales: $6 billion
Previous ranking: 11
Employees: 1,453 full-time, 3 part-time
5795 Ave. de Gaspe, Suite 100
Montreal, Quebec H2S 2X3, Canada
Phone: (514) 276-0760
Website Executives
CEO/CO-FOUNDER: Frederic Lalonde
PRESIDENT/CO-FOUNDER: Dakota Smith
CFO: Daniel Calderon
GENERAL COUNSEL/HEAD OF CORPORATE DEVELOPMENT: Brian Carroll
GM, FINTECH: Ella Alkalay Schreiber
Company facts
* Privately held company.
* Investors include Goldman Sachs Growth, Capital One, Omers Ventures, GPI Capital, Glade Brook Capital, WestCap Capital, Accomplice, Inovia Capital, Brightspark Ventures, Citi Ventures.
* Sells travel, travel fintech directly to consumers in its app and B2B in Hopper Cloud.
2022 Developments
* Sales tripled over 2021
* Expanded fintech products, launching Price Freeze for Cars and Leave for Any Reason, in which travelers can leave hotel at or after check-in and book a new hotel in the same star category with Hopper covering all rebooking costs.
* Expanded Hopper Cloud, launching Price Freeze for Hotels on Singapore-based OTA Agoda.
* The Hopper-designed and -powered Capital One Travel portal thrived with more than 8.5 million visitors, a 774.2% increase from 2021.
* Secured a $96 million follow-on investment from Capital One and announced that partnership's long-term extension.
* Tested social commerce and gamification features to drive user engagement in the app. About 70% of its booking customers are under the age of 35, and 25% are under 25.
* Announced a distribution deal with JetBlue.
Looking ahead
* Striding toward becoming the first "travel super app" in North America. New methods of engagement and forms of content will propel growth in acquisition, conversion and retention.
* Increasing social commerce testing and increasing app engagement with incentives to help users offset the cost of travel.
* Continuing international expansion; international users now comprise more than 20% of its sales, about double from the previous year.
* Prioritizing travel through economic uncertainty. While Americans say they will reduce spending on many key categories, more than 64% still plan to travel for leisure this summer, according to a new Hopper survey, with more than half planning to spend $1,000 or more.