2021 sales: $293.9 million
Previous ranking: 30
Employees: 21
212 Sawmill Road
Raleigh, NC 27615
Phone: (919) 846-2544
Website Executives
OWNER/PRESIDENT: Susan Ferrell
DIRECTOR OF OPERATIONS: Sharon Fake
MANAGER, NORTH CAROLINA OPERATIONS: Claire Canady
MANAGER, TECHNOLOGY & FINANCE: Heather McIntyre
Company facts
* A 33-year-old host agency and one of Virtuoso's top-producing agencies.
* Offers a 100% commission program for a flat monthly fee.
* Works with 528 independent advisors.
* Sales split: 85% leisure, 15% business travel.
* Majority-owned by Susan Ferrell.
2021 developments
* To assist advisors in dealing with the pandemic, waived and then reduced fees and did not require immediate repayment of recalled commissions.
* A record number of advisors have joined in the last year, due to agencies closing or being acquired, contracts changing, etc.
Looking ahead
* Independent advisors are all seeing record business and many need to hire assistants to handle the work.
* Robust third and fourth quarters are anticipated.