2022 sales: $345 million
Previous ranking: 33
Employees: 35
1740 Fennel St.
Maitland, FL 32751
Phone: (407) 331-3888
Website Executives
PRESIDENT: Ken Gagliano
COO: Tony Gagliano Jr.
SVP: Erwing Hernandez
Company facts
* Privately held host agency.
* Ken Gagliano and Tony Gagliano Jr. are majority shareholders.
* Works with 4,425 independent contractors.
* 100% of sales by hosted agents.
* Sales: 85% leisure, 15% business.
* A member of Signature Travel Network.
2022 Developments
* Updated policy to accept new-to-the-industry advisors. In addition to a long-standing policy of requiring advisors to complete industry training before joining, it now requires that advisors join ASTA for the first year.
* Hired 15 employees, helping rebuild team as the pandemic subsides.
Looking ahead
* Continuing to build team to support growing network of advisors and agency owners.
* Relaunching CRM software with more robust integration, plug-ins to help advisors run all facets of their agencies.
* Refining a way to help agency owners retire with the confidence of knowing that their clients are being served with well-trained advisors.
* Advisors successfully building teams of their own; truly becoming travel agencies with legacy plans built in.
* 2023 third and fourth quarter sales are exceeding 2022 with double-digit growth.