48 | World Travel Service

T1004WORLDTRAVEL_350X200 [Credit: World Travel Service]
2021 sales: $43.9 million
Previous ranking: 49
Employees: 46

110 S. Hartford Ave, Suite 300
Tulsa, OK 74120
Phone: (918) 743-8856
Website

Executives

PRESIDENT/MAJORITY OWNER: Alexander Eaton
EVP, CORPORATE CLIENT SERVICES AND DEVELOPMENT: Matt King
VP, OPERATIONS AND TECHNOLOGY: Janel Chaffee
VP, DIRECTOR OF FINANCE: Sandra Eastin
VP, VACATION AND GROUP TRAVEL: Debbie Taylor

Company facts

* Direct sales of travel products to businesses and consumers.

* Specializing in corporate travel management, luxury vacation planning and group travel management.

* Works with 15 independent travel advisors.

* 2021 sales split of 79% business travel, 16% leisure, 5% groups.

* A joint-venture partner of BCD Travel.

* Majority-owned by Alexander P. Eaton.

2021 developments

* Rehired majority of employees who were furloughed in 2020 and continued with a majority of staff working from home.

* Reduced real estate footprint and moved Tulsa headquarters from a suburban office park to a vibrant downtown business location.

* Enhanced existing management process of unused airline tickets to maximize customer savings.

* Leveraged UATP programs to reduce ticket waste for corporate customers.

* Boosted online booking capabilities and offerings and invested in additional airline ticket exchange specialists.

* Helped several midsize clients return to travel in the following industries: construction, retail, higher education, healthcare and transportation.

Looking ahead

* Outlook is very positive as daily bookings in the last half of the first quarter approached or exceeded 2019 levels. Previously, daily bookings were averaging between 40% and 50% of 2019.

* Group travel from meetings and events continues a rapid return. Larger corporate clients are finally returning to the office and quickly returning to business travel.

* Vacation travel demand is now outpacing 2019.

NOTE ABOUT WORLD TRAVEL SERVICE'S RANKING: Some Power List companies have resubmitted their numbers, which have resulted in changes in the rankings. Read more about those changes

Comments

BACK TO POWER LIST


JDS Travel News JDS Viewpoints JDS Africa/MI